About Roofserve Ltd

The owner quotes it,the owner stands behind it

Roofserve Ltd is run by Jamie. He answers the phone, assesses the roof, prices the job and is on site while it is being done, so the roof you were promised is the roof you get, and final payment is only taken once you have seen the photographs and you're satisfied.

15-year workmanship guarantee on re-roofs

20-year Resitrix manufacturer guarantee

£2m public / £10m employers' liability

Free assessment and written quote

Who we help, and what we do

Most people who ring Roofserve are not roofing enthusiasts. They are homeowners with a stain spreading across a bedroom ceiling, landlords with a tenant reporting a drip, or families who have been told by a surveyor that the roof has come to the end of its life and now need to know what that actually costs. The job of this business is to take that off your plate: look at the roof properly, tell you what is really wrong, and price the work that fixes it rather than the work that is easiest to sell.

Roofserve specialises in two things above all. The first is full re-roofing, stripping a tired covering back, replacing battens, membrane, flashings and fixings to the specification agreed in your quote, and re-covering the roof so it is good for decades rather than seasons. The second is EPDM flat roofing using the Resitrix system, installed by Jamie as an accredited installer, which is the answer for extensions, dormers, garages and porches where felt has been patched one time too many.

Around those two specialisms sits the everyday work that keeps a roof watertight: roof repairs, ridge work, chimney works and pointing, lead work, valleys, and the rainwater goods - fascias, soffits, guttering and downpipes. Where a property needs a considered written opinion rather than a repair, a paid roof survey reports on condition and damp.

Depth of experience shows up in the work rather than in slogans. Jamie works with a team of five experienced roofers, holds Resitrix installer accreditation, and has taken on jobs that other roofers had already attempted, recurring leaks traced and stopped, dormers made watertight, full replacements run through Building Control so the paperwork stands up when the house is sold. Customers writing on the Google profile repeatedly mention the same three things: detailed quotes, clean sites, and being kept informed.

The business is based at 3 Newfield Avenue, Thorne, Doncaster DN8 4RX, and works across South, West, North and East Yorkshire , including Doncaster, Thorne, Rotherham, Barnsley, Sheffield, Wakefield, Leeds and Selby. Being locally based matters when something goes wrong: the phone is answered around the clock, and the van does not have to cross a county to look at your roof.

Our standards

The aim is simple and deliberately unglamorous: fit roofs that do not need us back. Everything below exists because it is what protects the customer, not because it sounds good in a brochure.

Materials specified in writing

The materials for your roof are set out in the written quote before work starts, so you know exactly what is going on the roof and what it costs. No vague ‘from’ prices and no surprise substitutions part-way through.

Resitrix-accredited flat roofing

Jamie is an accredited Resitrix installer, so EPDM flat roofs are detailed and welded to the manufacturer's specification. That accreditation is what allows the 20-year manufacturer guarantee to stand behind the finished roof.

Free assessment before you commit

Most of a roof is somewhere you will never stand. We assess it free of charge, explain what we have found in plain terms, and put the scope and price in writing before any work starts.

Honest advice, recorded in writing

If a roof needs replacing and you would rather have a repair, that is your call, but it goes on the invoice, and no workmanship guarantee is offered on that repair. Nobody gets a nasty surprise about what was and wasn't covered.

The guarantees, in plain terms

  • Full re-roofs carry a 15-year workmanship guarantee from Roofserve Ltd.
  • Resitrix EPDM flat roofs carry a 20-year manufacturer guarantee on the system.
  • Where we advise a full re-roof and a repair is chosen instead, that is noted on the invoice and no workmanship guarantee applies to that repair.
  • Public liability cover of £2,000,000 and employers' liability cover of £10,000,000.

How payment works

Larger jobs are paid in three stages so neither side is exposed: a payment after the first day's work, a payment once the roof is fully stripped, and the balance on completion, once you are satisfied with the finished roof.

The proof, in numbers

15 years

Workmanship guarantee on full re-roofs

20 years

Resitrix manufacturer guarantee on EPDM flat roofs

£2m / £10m

Public liability and employers' liability cover

24/7

Phone answered by the owner, seven days a week

Team of 5

Experienced roofers led by owner Jamie

3 stages

Payment structure, final payment only when you're happy

We publish only figures we can stand behind. Read what customers have written on our reviews page, or see finished work on our work.