Customer reviews
Judged on finishedroofs, not promises
Every review below was written by a Roofserve customer and published on our Google Business Profile. Nothing has been edited beyond trimming for length.
15-year workmanship guarantee on re-roofs
20-year Resitrix manufacturer guarantee
£2m public / £10m employers' liability
Final payment only once you're satisfied
What the reviews have in common
Rather than invent averages, here is an honest summary of the feedback that is publicly published about Roofserve Ltd.
10
Published customer reviews on our Google Business Profile
Re-roofs
Full roof replacements are the most frequently reviewed job type
Repeat leaks
Several reviews describe leaks other roofers had already failed to fix
Clean sites
Tidiness and daily clear-up are named again and again
Live Google reviews
In their own words
“I can't express how much of a relief it has been to find Roofserve. Works completed within a few days after I received the very good detailed quote. Jamie and his work partner have so much experience and knowledge and really know what they're doing. The materials and methods used are good quality and no corners cut.”
“Jamie & his team were so professional, hardworking and excellent at communicating throughout the whole process of our Velux windows and full roof replacement. We are delighted and highly recommend this company.”
“Jamie and the team did an outstanding job re-roofing our property. Their professionalism and efficiency throughout the project were exceptional. They proactively engaged with Building Control, ensuring the work was fully compliant.”
“Learned of Roof Serve on a recommendation and wouldn't hesitate to pass on the recommendation. Very professional, tidy and excellent quality work. Won't hesitate to use them for any future work.”
“Jamie, Matt and team re-roofed our detached house. From quoting to completion they were a pleasure to work with. Communication was easy, they kept us abreast of the schedule. The price quoted was very reasonable and the site was kept clean at the end of each day.”
“What can I say, these guys acted quickly when my dormer roof started leaking and did a fantastic job. Would definitely recommend Jamie and the guys and personally wouldn't use anyone else.”
“We called Jamie to come out to look at a leak we have had recurring issues with over a number of years, we'd had 2 other roofers attempt to fix it but were unsuccessful. Not a single damp patch since. Very pleased with the work.”
“Prompt to give a quote and diagnose the problems, arrived to carry out the work when they said they would, went above and beyond to do an excellent job.”
“Jamie and Matthew were honest, reliable and very professional. They did a fantastic job and kept me updated at all times. Very considerate towards my neighbours too.”
“Roofserve came out to assess the work needed straight away due to it being an emergency leak. I'm very pleased with the work carried out.”
Had work done by us? Leave a review , it helps other Yorkshire homeowners decide.
Why customers keep mentioning the same things
Detailed quotes come up often because every price is written against what was actually found on the roof, not a square-metre rate applied from the pavement. Communication comes up because Jamie, the owner, is the person you speak to from first call to final invoice.
Tidiness comes up because sites are cleared at the end of each day, which matters when you have children, cars or neighbours close by. And repeat leaks come up because tracing a leak properly, rather than sealing the nearest suspicious-looking joint, is the difference between a fix and another call-out next winter.
You can see the kinds of jobs behind these reviews on our work, or read how the business is run on the about page.
Be the next honest review
Free assessment, a detailed written quote, and final payment only when the photographs are in your hand and you're happy.